Competition in the telecommunications sector is fierce. Telcos are challenged to keep pace with changing consumer dynamics to build customer loyalty and get in front of competitor customers most likely to switch.
Mobilewalla's AI-driven consumer intelligence solutions equip telcos to build a 360-degree view of their customers, gain insights into engagement with the competition, and identify key targeting opportunities based on churn risk, household, account type, and more.
Predict consumer behavior with live consumer intelligence and stay ahead of changing consumer habits. Mobilewalla's rich repository of key consumer insights allow telco teams to:
Minimize attrition by understanding customers at risk of churning and score them to quantify that risk.
Identify customers who have switched carriers in the past and create a switching propensity score for consumers at large.
Identify fixed wireless connections to analyze competition and changing consumer dynamics.
Identify households in a given geography and discover predictive features to understand the propensity of acquisition, retention, churn and ARPU expansion.
Understand the users behind the post-paid subscriber accounts and map usage to these users.
Fill in missing consumer insights to stay ahead of the demand for mobile usage and data consumption.
Capture new insights to supplement internal data and acquire predictive data features to learn about competitors' subscribers.
Identify high-value customer groups to improve service offerings and reach like prospects.
Download this on-demand webinar to hear our expert telco panellists discuss industry challenges when acquiring and retaining customers, and how they use data and machine learning to improve predictive models to drive retention, revenue and market share.