TELECOMMUNICATIONS

Reduce Churn and Understand
Market & Flow Share with Alternative Data

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Drive loyalty and wallet share through deep consumer insights.

Competition in the telecommunications sector is fierce. Telcos are challenged to keep pace with changing consumer dynamics to build customer loyalty and get in front of competitor customers most likely to switch.

Mobilewalla's AI-driven consumer intelligence solutions equip telcos to build a 360-degree view of their customers, gain insights into engagement with the competition, and identify key targeting opportunities based on churn risk, household, account type, and more.

Data Science Use Cases for Telecommunications Companies

Predict consumer behavior with live consumer intelligence and stay ahead of changing consumer habits. Mobilewalla's rich repository of key consumer insights allow telco teams to:

Reduce Churn

Minimize attrition by understanding customers at risk of churning and score them to quantify that risk.

Manage Telco Switchers

Identify customers who have switched carriers in the past and create a switching propensity score for consumers at large.

Analyze Market and Flow Share

Identify fixed wireless connections to analyze competition and changing consumer dynamics.

Identify Households

Identify households in a given geography and discover predictive features to understand the propensity of acquisition, retention, churn and ARPU expansion.

Disambiguate Subscribers

Understand the users behind the post-paid subscriber accounts and map usage to these users.

Expand Network Planning

Fill in missing consumer insights to stay ahead of the demand for mobile usage and data consumption.

Acquire Predictive Data Features

Capture new insights to supplement internal data and acquire predictive data features to learn about competitors' subscribers.

Identify High-Value Customers

Identify high-value customer groups to improve service offerings and reach like prospects.

Download the Free Telco Overview →

Read Our Telco Case Study: Attracting and Retaining Subscribers with Household Insights →

Webinar: How Telcos Acquire and Retain Customers

Download this on-demand webinar to hear our expert telco panellists discuss industry challenges when acquiring and retaining customers, and how they use data and machine learning to improve predictive models to drive retention, revenue and market share.

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6 Data & Feature Enrichment Strategies for the Telecommunications Sector

Download the eBook to learn how innovative telcos use third-party data and feature sets to develop more informed strategies around customer acquisition, retention, and churn risk.

Mobilewalla Data & Marketing Solutions

Data Enrichment

Use third-party data to understand your customers – and your competitors' customers – more deeply.

Enrich Existing Data

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Feature Engineering

Use AI and machine learning to make accurate predictions about buyer behavior.

Optimize Predictive Models

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Audience Segments

Identify and reach your most valuable customers and prospects with campaign-specific audiences.

Create Audience Segments