Mobilewalla complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (collectively “Privacy Shield”), as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Economic Area, the United Kingdom and Switzerland to the United States. Mobilewalla has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https:// www.privacyshield.gov. Additionally, we may protect information through other legally valid methods, including international data transfer agreements.
This Policy applies to all of Mobilewalla’s operating divisions, subsidiaries, affiliates, and branches, including its U.S. affiliates certified under the Privacy Shield and any additional subsidiary, affiliate, or branch of Mobilewalla that we may subsequently form. We have put in place mechanisms to verify ongoing compliance with Privacy Shield Principles and this Policy. Any employee who violates these privacy principles will be subject to disciplinary procedures. .
The Mobilewalla Site is a corporate website designed to provide information and content about Mobilewalla and its Website Services. You may visit our Site without registering.
When visiting the Site, Mobilewalla may capture information that you voluntarily provide, and information that is automatically collected by your device. Our Site is not directed to children under 16 years of age, and we do not knowingly collect personal information on such users.
When you contact Mobilewalla, by filling out a form on the Site, subscribing for email updates, requesting a trial of our services, participating in a survey or contacting our customer support team or when Mobilewalla contacts you regarding any of the above, we may receive and process any personal information that you provide such as your name and job title, your company’s name and type, phone number, country, and email address.
If you submit personal information in a comment on a blog post or on any applicable social media websites, the personal information that you submit can be read, collected or used by others and could be used to send you unsolicited messages or otherwise contact you. Mobilewalla is not responsible for the personal information that you choose to submit in these blogs or social media websites. This information is considered “public” and not subject to this Policy.
Mobilewalla may use the information you provide via the Site for its business’ purposes, such as responding to your inquiries or support requests, for marketing, recruiting and hiring, and to contact you in the course of providing you with any of the Website Services and/or the Mobilewalla newsletter or blog. Mobilewalla retains the information collected via the Site for so long as you use the Website Services or until you choose to unsubscribe from the Mobilewalla mailing list, or until Mobilewalla deletes your personal information pursuant to a written request from you (subject to certain exceptions prescribed by law).
We may collect certain information automatically through our Site and Website Services, such as cookie identifiers, mobile carrier, mobile advertising identifiers, MAC address, IMEI, unique identifiers, browser type and language, hardware type, operating system, IP address, location, Internet service provider, and other actions taken through the use of the Website Services such as preferences. Mobilewalla may also collect information about your activity on the Site and Website Services (e.g., the duration of sessions, pages or content viewed, pages visited before and after using the Site or Website Services, and the date and time visited).
The Mobilewalla Site may include links to third-party social media websites, such as Facebook, Twitter, and LinkedIn, as well as associated social media features and scripts, such as the Facebook “like” button and widgets. These features and scripts may collect your IP address, which page you are visiting on the Site, and may set a cookie to enable the feature to function properly. Your interactions with these social media features and widgets, as well as your interactions with the social media websites themselves, are governed by the privacy policies of the applicable social media websites. Third party’s services, such as Hubspot, are also incorporated in the Site and are governed by their privacy policies. We encourage you to read these privacy policies before using the Site.
We process personal information about individuals for a variety of business purposes, including:
To Provide Products, Services, or Information Requested.
We may use information about you to:
For Administrative Purposes.
We may use personal information about you to:
Research and Development. We may use personal information to create non-identifiable information that we may use alone or in the aggregate with information obtained from other sources, in order to help us to optimally deliver our Site and Website Services or develop new products. We may perform research via surveys and engage third party service providers to conduct such surveys on our behalf. All survey responses are voluntary, and the information collected will be used for research and reporting purposes to help us better serve individuals by learning more about their needs and the quality of the products and services we provide. The survey responses may be utilized to determine the effectiveness of our Site and Website Services, various types of communications, advertising campaigns, and/or promotional activities. If an individual participates in a survey, the information given will be used along with that of other study participants. We may use de-identified individual and aggregated data for research and analysis purposes.
Marketing Our Products and Services. We may use personal information to provide you with materials about offers, products, and services that may be of interest, including new content or services. We may provide you with these materials by phone, postal mail, facsimile, or email, as permitted by applicable law. Such uses include:
De-identified and Aggregated Information Use. We may use personal information and other information about you to create de-identified and aggregated information, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access our Site and Website Services, or other analyses we create. De-identified and aggregated information is used for a variety of functions, including the measurement of visitors’ interest in and use of various portions or features of the Site and Website Services. De-identified or aggregated information is not personal information, and we may use such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes. We may share this information within Mobilewalla and with third parties for our or their purposes in a de-identified or aggregated form that is designed to prevent anyone from identifying you.
Other Uses. Mobilewalla will use information you provide to enforce Mobilewalla’s terms, policies and legal agreements, to comply with court orders and warrants, and assist law enforcement agencies, to collect debts, prevent fraud, misappropriation, infringements, identity thefts and any other misuse of the Website Services, and to take any action in any legal dispute and proceeding.
Vendors and Service Providers. We may share any information we receive with vendors and service providers. The types of service providers (processors) to whom we entrust personal information include service providers for: IT and related services; the provision of information and services you have requested; payment processing; customer service activities; and the provision of the Site and Website Services. We have executed appropriate contracts with our service providers that prohibit them from using or sharing personal information except as necessary to perform the contracted services on our behalf or to comply with applicable legal requirements.
Business Partners. We may share personal information with our business partners, and affiliates for our and our affiliates’ internal business purposes or to provide you with a product or service that you have requested. Mobilewalla may also provide personal information to business partners with whom we may jointly offer products or services, or whose products or services we believe may be of interest to you. In such cases, our business partner’s name will appear, along with ours. Mobilewalla requires our affiliates and business partners to agree in writing to maintain the confidentiality and security of personal information they maintain on our behalf and not to use it for any purpose other than the purpose for which we provided them.
Privacy Shield. With respect to onward transfers to agents under Privacy Shield, Privacy Shield requires that Mobilewalla remain liable should its agents process personal information in a manner inconsistent with the Privacy Shield Principles.
Marketing – Interest-Based Advertising and Third Party Marketing. Through our Site and Website Services, we may allow third party advertising partners to set tracking tools and Technologies to collect information regarding your activities and your device (e.g., your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share such information and other information (such as demographic information and past purchase history) with third party advertising partners. These advertising partners may use this information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit third party websites within their networks. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising. We may allow access to other data collected by the Site and Website Services to share information that may be useful, relevant, valuable or otherwise of interest to you. If you prefer not to share your personal information with third party advertising partners, you may follow the instructions below.
Disclosures to Protect Us or Others. We may access, preserve, and disclose your personal information, other account information, and content if we believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; respond to your requests; protect your, our or others’ rights, property, or safety; to enforce our policies or contracts; to collect amounts owed to us; when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or if we, in good faith, believe that disclosure is otherwise necessary or advisable. In addition, from time to time, server logs and other records may be reviewed for security purposes to detect unauthorized activity, illegal activity or fraud on the Site or Website Services. In such cases, personal information may be shared with law enforcement bodies in order that they may identify users in connection with their investigation of the unauthorized activities.
Share or Transfer Personal Information if Mobilewalla is involved in a merger, acquisition, financing due diligence, or sale of all or a portion of its assets, as part of such transaction. You will be notified via email or a notice on the Site of any change in ownership or uses of this information, if applicable.
Share Personal Information in any other circumstances where Mobilewalla receives your consent.
Cookies. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Site and Website Services may not work properly.
Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded on the Site and Website Services that collects information about users’ engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement.
Analytics. We may also use Google Analytics to collect information regarding visitor behavior and visitor demographics on our Site and Website Services. For more information, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.
Uses of such Technologies fall into the following general categories:
If you would like to opt out of the Technologies we employ on our Site, Website Services, applications, or tools, you may do so by blocking, deleting, or disabling them as your browser or device permits. If you wish to delete cookies or limit the kinds of cookies that can be placed on your device you need to check out the settings in your browser, use the ‘Help’ tab or look for settings like ‘Options’ or ‘Privacy.’ From there, you may be able to delete cookies, block them or control when they can be placed.
Consent. You have the right to object to and change your preferences or opt out of certain uses and disclosures of your personal information. Where you have consented to our processing of your personal information, you may withdraw that consent at any time and prevent further processing by contacting us as described below. Even if you opt out, we may still collect and use information regarding your activities on our Site, Website Services and/or information from the advertisements on
Email and Telephone Communications. At any time, you may unsubscribe from Mobilewalla’s mailing list, by sending Mobilewalla an opt-out request
Notifications. We may occasionally send you
Human Resources Data. We will use
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
Cookies and Interest-Based Advertising. As noted above, you may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective
To be clear, these cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. You must separately opt out in each browser on each device. Advertisements on
Mobilewalla collects personal information from current, prospective, and former employees, their contact points in case of a medical emergency, and beneficiaries under any insurance policy (“Human Resources Data”). The Human Resources Data we collect may include title, name, address, phone number, email address, date of birth, passport number, driver’s license number, Social Security number or other government-issued identification number, financial information related to credit checks, bank details for payroll, information that may be recorded on a CV or application form, language abilities, contact information of third parties in case of an emergency and beneficiaries under any insurance policy. We may also collect sensitive Human Resources Data such as details of health and disability, including mental health, medical leave, and maternity leave; information about
We process Human Resources Data for a variety of business purposes including:
If you are a California resident, California Civil Code Section 1798.83 permits you to request in writing a list of the categories of personal information relating to third parties to which Mobilewalla has disclosed certain categories of personal information during the preceding year for the third parties’ direct marketing purposes.
To make such a request, please contact Mobilewalla
In accordance with applicable law, you may have the right to:
If you would like information about how to exercise any of these rights or if you have concerns about the way Mobilewalla processes your personal information, you are welcome to contact Mobilewalla
In compliance with the Privacy Shield Principles, Mobilewalla commits to resolve complaints about our collection or use of your personal information. Individuals from the European Economic Area, the United Kingdom and Switzerland with inquiries or complaints regarding our Privacy Shield policy should first contact Mobilewalla at email@example.com.
Mobilewalla has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit the JAMS complaint link at https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you.
Such independent dispute resolution mechanisms are available to citizens free of charge. If any request remains unresolved, you may contact the national data protection authority.
You may also have a right, under certain conditions, to invoke binding arbitration under Privacy Shield; for additional information, see https://www.privacyshield.gov/article?id=ANNEX-I-introduction. The FTC has jurisdiction over Mobilewalla’s compliance with the Privacy Shield.
Mobilewalla stores and retains your personal information for as long as you use the Site and/or as necessary to fulfill the purposes for which it was collected, provide our Site and Website Services, resolve disputes, establish legal defenses, pursue legitimate business purposes, enforce our agreements and comply with applicable laws. Our Clients and other third parties may have different practices, and you should refer to their privacy policies.
You agree that Mobilewalla may store and process information in various locations throughout the globe, including the United States and other sites operated and maintained by cloud based service providers in order to provide the Website Services.
To the extent necessary under applicable privacy laws and regulations, Mobilewalla will implement data onward transfer instruments, such as the Controller to Processor Standard Contractual Clauses, the Privacy Shield Framework and a statement of compliance with the Privacy Shield Principles.
Mobilewalla is committed to safeguarding the confidentiality of your personal information. Mobilewalla and its hosting services make reasonable efforts to secure your personal information, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information. However, Mobilewalla cannot guarantee that the Site or Website Services will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.
This Policy may change from time to time. If there are any material changes to this Policy, Mobilewalla will notify you through the Site or Website Services, by email or as otherwise required by applicable law. You understand and agree that you will be deemed to have accepted the updated Policy if you use the Site and Website Services after the updated Policy is posted to this website. If at any point you do not agree to any portion of the Policy then in effect, you must immediately stop using the Site and Website Services.
If you have any questions, comments, or concerns, please contact Mobilewalla